Rates
Policy and notes
Payment schedule
50% of the total amount is due at time of reservation.
The remaining amount is to be paid 7 days before arrival.
Cancellation Policy
All paid prepayments are non-refundable.
Security deposit
No security deposit is due.
Notes
Cancellation Policy (this is an updated Policy)
When you book a room at the Casa Kootenay, we block, reserve and hold that room specifically for you . Because we’re a small B & B in a resort community where guests book well in advance, it is difficult for us to re-book rooms without adequate notice.Â
Casa Kootenay, we have a very conservative booking policy:
All prepaid deposits will not be refunded. Â
Final 50% due on arrival.Â
If refunds are needed the Refunds do not include paid taxes or wire fees.Â
If you arrive and are unsatisfied with the accommodations, I will do my best to help you find a suitable replacement, but no refund will be issued.
Booking Agent cancellation policies are found on their individual sites.Â
To reserve multiple rooms or split dates, Please contact us directly.Â